Posts tagged technology

Posted 1 year ago
Using Screencasting for Teaching, by Kirk McDermidUsing Screencasting for Teaching, by Kirk McDermid

by Dr. Kirk McDermid, Department of Philosophy…View Post

Using Screencasting for Teaching, by Kirk McDermid

Using Screencasting for Teaching, by Kirk McDermid by Dr. Kirk McDermid, Department of Philosophy…

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Posted 2 years ago

I welcome you, but I may not respond to you

Sending EmailTwo recent documents crossed my desk, one a study concerning sending welcoming emails to students one-week prior to the beginning of class (I know, this is a bit late for that, but still doable). The other discussed how to set boundaries on email communication, limiting digital clutter and establishing the rules and expectations on digital communication – which is probably especially important for those teaching hybrid/online courses. I thought I’d do a “welcome back!” post combining the strategies of these two studies, as a tip for setting the tone of out-of-class communication with your students, managing expectations and possibly limiting stereotypes and prejudices.

The study was conducted by Angela Legg and Janie Wilson in 2009. They found that sending a welcoming email to students one-week prior to class increased student’s motivation, fostered a positive attitude among students towards the instructor and the course, and increased student retention. Their study builds on existing research that indicates that building a rapport with students and keeping an open line of communication can increase motivation, participation, attendance, and learning (cf. Buskist & Saville, 2004; Christensen & Menzel, 1998; Frymier, 1994). Their research operates as an extension of theories of immediacy behaviors, and was expected to be most effective along gender lines, especially appreciated by female students more than male. To read about these theories more fully, I recommend you read the full study (available via the link below), it’s not long and it’s informative about student behaviors and how we can anticipate and forestall negative attitudes and perceptions.

First impressions can set the tone – good or bad – for the rest of the semester (Nilson, 2003; Wolcowitz, 1984). Traditionally, first impressions are made on the first day of class, but a welcoming email (the authors also suggest first contact can take other forms as well, such as using a social networking platform) can build a relationship before you ever meet your students. Tips for sending a welcoming email:

  • Personalize the message, rather than send a mass, blind cc email to all your students.
  • Provide your full contact information, office hours, and preferred method of contact (we’ll return to this item below).
  • Use a professional but approachable tone in your email, avoid excessive familiarity, attempts to be overly humorous, crude, or “hip”, stay on task by sticking to the connecting factor, your course. Striking just the right tone of friendly, open availability balanced with a professional, professorial air will carry over into your classroom environment.
  • Provide pre-reading opportunities (if applicable), list of texts, where they can be found (and publisher you prefer if applicable) and any other resources that may be helpful for students to get a jump on course work and/or come prepared to class.
  • Finally, invite questions! But, be sure you have the time and inclination to answer every email students may send your way. Let’s explore this question more now.

Crowd of people

Courtesy of National Geographic, 2003

How much communication is too much? We have to be aware that, if we open the door to digital communication and invite a relationship via email or any digital platform, there may be other expectations set. The second piece I read was called “The Low-Information Diet: How to Eliminate E-Mail Overload & Triple Productivity in 24 Hours” by entrepreneur Timothy Ferriss, author of The 4-Hour Work Week (Crown, 2009). Though geared for a business audience, I found that many of the themes and suggestions of the article seemed particularly useful in relation to the study on welcoming emails and digital communication with students. It’s one thing to say, “I want my students to feel welcome to email me and ask questions”, but what limits do you set on your time, willingness to answer every minor email from students, and willingness to be available and expected to reply quickly? In an age where instant access and instant response are the standards, it is a wise move to set some boundaries and let students know what they can expect in their digital communications with you. By sending a welcoming email, you can influence attitudes, motivation, and even control some preconceived stereotypes or prejudices, but it’s worth limiting these communications – not at the expense of the student or relationship, but to strengthen them.

Ferriss calls email “the single biggest time waster in modern life” (4). He provides the following tips for setting boundaries for your email communications:

  • “Batching” Check email only once or twice a day, at set times. Turn off auto-alerts when you get a new email; it distracts you and interrupts productivity. Establish this rule of access in a template that is replicated (like a signature line) in each email – set up as an autoresponder or as an automatic amendment to each outgoing email. Here is a template [modified for educators]:

Greetings,

Due to a high courseload and pending deadlines [or research/teaching obligations], I am currently responding to email twice daily at 12pm EST [be sure to indicate your time zone] and 4pm EST.

If you require help with something that can’t wait until either 12pm or 4pm, please call me on my [cell/office phone] at 555-555-5555.

Thank you for understanding. I look forward to working with you this semester.

  • Either in your course syllabus or in your welcoming email, set expectations of what you will or will not respond to.
    • This means letting students know that if there isn’t a question to be answered, you won’t respond to email. This can be helpful for colleagues as well. It cuts down on the back-and-forth correspondence that plagues us all.
    • Here is a template [language modified for educators, particularly those that supervise others]:

Thank you so much for your message. I make every attempt to personally respond to each person who contacts me, but due to the high volume of e-mail I receive, this is sometimes impossible. Please be assured that I have received and have read your email. If your email requires a response, I will reply between the hours of [your email schedule]. Thank you for understanding and have a wonderful day!

Ferriss addresses several other tactics for limiting or eliminating digital clutter and the consequent demands on our time that accompany digital correspondence. The full report is available via the link listed below.

By first establishing a relationship through a welcoming email, and making sure to define the expectations and parameters of that relationship, you could increase positive student attitudes about you and your course, increase retention rates, and increase student motivation. As well, you are making sure that you can maintain that digital relationship by setting communication expectations, so you aren’t disappointing or failing to respond to a student, which we all know, can sour the attitude of many a frantic student. It’s equally important to follow through on what you say. If you establish a schedule, stick to it.

I hope this proves helpful for your course and your relationship with students. I’m eager to hear your experience, so please comment or write and tell me what works for you. Have a wonderful semester!

References:

Legg, A. M. & Wilson, J.H. (2009). E-Mail From Professor Enhances Student Motivation and Attitudes. Teaching of Psychology, 36(3), 205-211. Available online at: http://www.tandfonline.com/doi/abs/10.1080/00986280902960034

Buskist, W., & Saville, B. K. (2004). Rapport-building: Creating positive emotional contexts for enhancing teaching and learning. In B. Perlman, L. I. McCann, & S. H. McFadden (Eds.), Lessons learned: Practical advice for the teaching of psychology, 2, 149–155. Washington, DC: American Psychological Society.

Ferriss, T. (2007). The Low-Information Diet: How to Eliminate E-Mail Overload & Triple Productivity in 24 Hours. ChangeThis, 34(4). Retrieved from http://changethis.com/manifesto/show/34.04.LowInfo.

Posted 2 years ago

Are you Facebook friends with your students? Should you be?

This re-blog asks the question of whether we should be “friending” our students in social media platforms, such as Facebook or Twitter.

http://learningau.wordpress.com/2012/03/24/should-i-be-on-the-facebook/

This begs a really controversial and ambiguous question that most instructors ask themselves. I know many teachers who are friends with their students, without any seeming fallout from “two worlds colliding.” However, I also know many teachers who are adamantly opposed to “friending” students on Facebook or Twitter, because they fear and are skeptical of the intersection of the academic and personal worlds, for many different reasons. Where do you stand? Do you friend/follow, and why? Or why not?

Posted 3 years ago

100+ Online Resources That Are Transforming Education

The wonderful world of social media allows for sharing and discovering valuable resources that you might never have chanced upon without an online network. Case in point, my friend and colleague Jeff Toney, Dean, College of Natural, Applied and Health Sciences at Kean University, posted a comment on this collection of online education tools. I saw his post, clicked through, and voila! found this great collection (with quite detailed summaries) of online education tools and resources. Because RAUL is taking a stronger interest in creating online learning environments that encourage deep learning and build student engagement, this link is timely and relevant. Thanks Jeff! And I hope my “liking” also allows other friends to access this, and possibly more, resources they may not have otherwise found.